SHIPPING & RETURNS
SHIPPING POLICY
We offer a reliable shipping service to ensure your fitness equipment reaches you safely and promptly. Our shipping methods are designed to provide you with the best delivery options. We take special care in packaging your products to prevent any damage during transit. The shipping costs are calculated at checkout based on the weight and dimensions of the items.
RETURN & EXCHANGE POLICY
We want you to love your Shape Up Paddles—but if you change your mind, no problem. You may return unused paddles within 14 days of delivery for a full refund (minus return shipping costs). Items must be in their original condition and packaging.
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Return shipping is the responsibility of the customer, and we recommend using a trackable shipping method to ensure your return reaches us safely.
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Defective or Damaged Items
Our paddles are made from premium, durable materials built to last. While defects are extremely rare, if you believe your item arrived damaged or faulty, please contact us within 7 days of delivery with a description and photos. We’ll evaluate the issue and make it right as needed.